Frequently Asked Questions

  • What's the difference between individual and family counseling?

    Individual counseling focuses on one person's goals, emotions, and personal challenges in private one-on-one sessions. Family counseling brings together multiple family members to improve communication, resolve conflict, and strengthen the overall family system. At LaTreece Ross Counseling Services, we tailor each approach to fit your unique situation and needs.
  • How does trauma-informed therapy actually work?

    Trauma-informed therapy creates a safe space to process past emotional wounds at your own pace, using evidence-based techniques that respect personal boundaries. The focus is on building emotional regulation, resilience, and empowerment rather than re-traumatization. At LaTreece Ross Counseling Services, we integrate trauma-aware methods into personalized treatment plans grounded in compassion and respect.
  • When should I consider couples counseling instead of individual therapy?

    Couples counseling is ideal when communication breakdown, trust issues, or recurring conflict affect both partners and the relationship itself. Individual therapy works best for personal challenges like anxiety, depression, or trauma. At LaTreece Ross Counseling Services, we help dating, engaged, and long-term couples build healthier relationship patterns through structured, practical sessions.
  • Can telehealth counseling be as effective as in-person sessions?

    Yes, telehealth counseling provides the same quality of care as in-person therapy, with added convenience and privacy from your own space. It's especially helpful for busy schedules, limited mobility, or clients across Texas, Michigan, and Florida. At LaTreece Ross Counseling Services, secure virtual sessions ensure consistent, professional support no matter where you are.
  • What age should my child be to start counseling?

    Children can begin counseling at age 8 or older when facing emotional or behavioral challenges like anxiety, grief, or school stress. Age-appropriate techniques help kids build healthy coping skills and express emotions safely. At LaTreece Ross Counseling Services, we collaborate with parents and use gentle, developmentally suitable methods for younger clients.
  • How does client-centered therapy differ from CBT?

    Client-centered therapy focuses on your personal goals, experiences, and self-exploration in a non-judgmental space, while CBT uses structured techniques to change thought patterns and behaviors. Both are evidence-based and can be combined based on your needs. At LaTreece Ross Counseling Services, we integrate multiple approaches including CBT, solution-focused therapy, and trauma-informed care.
  • What should I expect during my first counseling session?

    Your first session involves discussing your current challenges, goals, and background so we can create a personalized treatment plan together. It's a judgment-free conversation designed to help you feel heard and understood. At LaTreece Ross Counseling Services, we prioritize building trust and comfort from day one, whether you're in-person or virtual.
  • Does insurance cover counseling services in Dallas TX?

    Most major insurance plans cover counseling services, and LaTreece Ross Counseling Services accepts all major insurers. For clients without insurance, a sliding scale fee of $50 per session is available to ensure accessibility. We recommend verifying your specific benefits and coverage details directly with your insurance provider before scheduling.
  • What's the biggest mistake people make when starting therapy?

    Many people wait too long, hoping problems will resolve on their own, or expect immediate fixes after one session. Healing is a process that requires time, openness, and active participation. At LaTreece Ross Counseling Services, we create a personalized pace and supportive environment so you can build resilience and lasting change step by step.
  • Can you offer Christian-based counseling if I request it?

    Yes, Christian-based counseling is available for clients who want faith integrated into their therapy experience. This approach honors your spiritual beliefs while using evidence-based techniques for emotional and mental wellness. At LaTreece Ross Counseling Services, we respect each client's values and tailor sessions to align with what feels most supportive to you.
  • How do you support LGBTQIA+ clients in therapy?

    LaTreece Ross Counseling Services provides affirming, inclusive, and judgment-free care for LGBTQIA+ individuals navigating identity, relationships, or mental health challenges. We honor each person's experience with cultural humility and respect. Our practice is a safe space where you can explore your authentic self and work toward emotional wellness.
  • What are the benefits of solution-focused therapy?

    Solution-focused therapy emphasizes practical goals, strengths, and actionable steps rather than dwelling on past problems. It's effective for clients seeking quicker progress on specific challenges like stress management or relationship issues. At LaTreece Ross Counseling Services, we combine this approach with trauma-informed and client-centered methods to support real-life, sustainable change.
  • What can I expect during my first session?

    Your first session will focus on getting to know each other. I’ll ask about your background, current concerns, and what you hope to achieve through therapy. Together, we’ll start creating a personalized treatment plan that fits your needs. 

  • Is virtual therapy as effective as in-person therapy?

    Yes! Virtual therapy offers the same level of care and support as in-person sessions, with the added benefit of convenience and flexibility. Research shows that virtual counseling is just as effective for addressing mental health concerns, and you can attend sessions from wherever you feel most comfortable. 

  • How long does therapy typically last?

    The length of therapy varies from person to person. Some clients may only need a few sessions to work through a specific issue, while others may engage in longer-term therapy for deeper healing and personal growth. We’ll regularly assess your progress and adjust as needed. 

  • How do I know if therapy is right for me?

    If you’re feeling stuck, overwhelmed, or unsure how to handle a particular challenge, therapy can provide you with tools, support, and guidance to navigate life’s difficulties. If you’re unsure, we can discuss your concerns during a consultation to see if therapy is a good fit for you. 

  • Do you accept insurance?

    Yes, I accept Cigna, Blue Cross Blue Shield (BCBS), United Healthcare, and Magellan insurance plans. If you have a different insurance provider, I can provide you with a receipt for services that you can submit for potential reimbursement, depending on your plan. Please check with your insurance company to confirm your benefits and coverage for mental health services. 

  • How are sessions conducted in a virtual setting?

    Sessions are conducted via a secure, HIPAA-compliant video platform. Once you schedule an appointment, I’ll send you a link to access your session. It’s simple and easy to use, and you’ll have the flexibility to join from wherever you feel most comfortable. 

  • What is your cancellation policy?

    I ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows me to offer your time slot to another client who may need it.

  • Do you work with adolescents and families?

    Yes! I work with individuals across various age groups, including adolescents, adults, and older adults. I also offer family counseling to help families improve communication, resolve conflicts, and build stronger relationships.

  • How do I schedule an appointment?

    You can easily schedule an appointment by reaching out to me via the contact form to set up a time that works for you.